INTERPROFESSIONAL CONFLICT RESOLUTION: LITERATURE REVIEW

Agstri Lestari Putri, Ahmad Firdaus, Catur Kurniawan, Cicirosnita J. Idu, Dhanang Ardhi S.

Abstract


Salah satu tantangan dalam kerja tim adalah konflik. Resolusi konflik interprofessional merupakan sebuah kemampuan dalam menyelesaikan konflik dengan berkolaborasi antar profesi. Tujuan: Untuk mengidentifikasi konsep interprofessional conflict resolution. Penulisan menggunakan pendekatan tematik dengan pencarian jurnal melalui Sciencedirect, EBSCO, dan PMC, dengan kata kunci “interprofessional conflict resolution” dan “nursing education”, antara tahun 2008-2019. Hasil menunjukan  resolusi konflik interprofessional merupakan sebuah kompetensi yang didalamnya terdapat kolaborasi antar profesi dalam menyelesaikan konflik. Penyebab umum konflik yaitu ambiguitas peran dan kurangnya keterampilan komunikasi interpersonal antar anggota profesi. Strategi penyelesaiannya adalah kolaborasi yang melibatkan semua unsur di klinik maupun di perguruan tinggi. Faktor keberhasilan interprofessional conflict resolution adalah self-efficacy, keterampilan komunikasi, dan mendengar. Kesimpulan review perbedaan atau konflik adalah bagian dari interaksi yang sehat dan interaksi konstruktif. Individu, tenaga atau mahasiswa kesehatan harus mampu menyelesaikan konflik, dan menciptakan lingkungan yang lebih sehat untuk semua orang

Keywords


Pendidikan Keperawatan, Resolusi Konflik Interprofessional

Full Text:

PDF

References


Alshammari, H. F., & J. Dayrit, R. D. (2017). Conflict And Conflict Resolution Among The Medical And Nursing Personnel Of Selected Hospitals In Hail City. IOSR Journal Of Nursing And Health Science, 06(03), 45–60. Https://Doi.Org/10.9790/1959-0603014560

Barr, H., Ford, J., Gray, R., Helme, M., Hutchings, M., Low, H., … Reeves, S. (2017). INTERPROFESSIONAL EDUCATION GUIDELINES 2017 Prepared For CAIPE By. Https://Doi.Org/Doi:10.1201/B12768-7

Beunza, J. J. (2013). Conflict Resolution Techniques Applied To Interprofessional Collaborative Practice. Journal Of Interprofessional Care, 27(2), 110–112. Https://Doi.Org/10.3109/ 13561820.2012.725280

Berman-Kishony, T. (2011). Interpersonal Conflicts In Hospitals: Their Fingerprints, Consequences And Resolution. Http://Gradworks.Umi.Com/34/89/3489997.Html

Cheng, F. K. (2015). Mediation Skills For Conflict Resolution In Nursing Education. Nurse Education In Practice, 15(4), 310–313. Https://Doi.Org/10.1016/J.Nepr.2015.02.005

Claris, S. Y. (2018). Impact Of Interprofessional Conflict On Quality Nursing Care-Nurses’ Role. Retrieved From Https://Www.Theseus.Fi/Handle/10024/149800

Hagemeier, N. E., Hess, R., Hagen, K. S., & Sorah, E. L. (2014). Impact Of An Interprofessional Communication Course On Nursing, Medical, And Pharmacy Students’ Communication Skill Self-Efficacy Beliefs. American Journal Of Pharmaceutical Education, 78(10), 1–9. Https://Doi.Org/10.5688/Ajpe7810186

Hopeck, P., & Harrison, T. R. (2017). Reframing, Refocusing, Referring, Reconciling, And Reflecting: Exploring Conflict Resolution Strategies In End-Of-Life Situations. Health Communication, 32(2), 240–246. Https://Doi.Org/10.1080/10410236.2015.1099509

Iglesias, M. E. L., & Vallejo, R. B. D. B. (2012). Confl Ict Resolution Styles In The Nursing Profession. Contemporary Nurse, 43(1), 73–80. Https://Doi.Org/10.5172/Conu.2012.43.1.73

Lisbon, D., Allin, D., Cleek, C., Roop, L., Brimacombe, M., Downes, C., & Pingleton, S. K. (2016). Improved Knowledge, Attitudes, And Behaviors After Implementation Of Teamstepps Training In An Academic Emergency Department: A Pilot Report. American Journal Of Medical Quality, 31(1), 86–90. Https://Doi.Org/10.1177/1062860614545123

Leever, A. M., Hulst, M. V.D., Berendsen, A. J., Boendemaker, P. M., Roodenburg, J. L. N., & Pols, J. (2010). Conflicts And Conflict Management In The Collaboration Between Nurses And Physicians - A Qualitative Study. Journal Of Interprofessional Care, 24(6), 612–624. Https://Doi.Org/10.3109/13561820903550762

Oore, D. G., Leiter, M. P., & Leblanc, D. E. (2015). Individual And Organizational Factors Promoting Successful Responses To Workplace Conflict. Canadian Psychology, 56(3), 301–310. Https://Doi.Org/10.1037/Cap0000032

Rosenstein, A. H., Dinklin, S. P., & Munro, J. (2014). Conflict Resolution. Journal Of Technology In Human Services, 21(3), 73–77. Https://Doi.Org/10.1300/J017v21n03_07

Reeves S., Et Al. (2013). Interprofessional Education : Effect On Professional Practice And Healthcare Outcome (Review). Cocherane Data Based Of Systematic Reviews 2013. Issue 3. Art. No.: CD002213. Http://Doi.Org/10.1002/14651858.CD002212.Pub3

Seren, S., & Ustun, B. (2008). Conflict Resolution Skills Of Nursing Students In Problem-Based Compared To Conventional Curricula. Nurse Education Today, 28(4), 393–400. Https://Doi.Org/10.1016/J.Nedt.2007.07.005

Sexton, M., & Orchard, C. (2016). Understanding Healthcare Professionals’ Self-Efficacy To Resolve Interprofessional Conflict. Journal Of Interprofessional Care, 30(3), 316–323. Https://Doi.Org/10.3109/13561820.2016.1147021

Shah, M. (2017). Impact Of Interpersonal Conflict In Health Care Setting On Patient Care; The Role Of Nursing Leadership Style On Resolving The Conflict. Nursing & Care Open Access Journal, 2(2), 44–46. Https://Doi.Org/10.15406/Ncoaj.2017.02.00031

Thomas, K. W., Thomas, G. F., & Schaubhut, N. (2008). Conflict Styles Of Men And Women At Six Organization Levels. International Journal Of Conflict Management, 14(2), 1–38.

Taylor, M. (2011). Five Career Problems Of Young Managers. Retrieved From Http://Ezinearticles.Com/?Five-Career- Problems-Of-Young-Managers & Id=1944522

Vandergoot, S., Sarris, A., Kirby, N., & Ward, H. (2018). Exploring Undergraduate Students’ Attitudes Towards Interprofessional Learning, Motivation-To-Learn, And Perceived Impact Of Learning Conflict Resolution Skills. Journal Of Interprofessional Care, 32(2), 211–219. Https://Doi.Org/10.1080/13561820.2017.1383975

Winnipeg Regional Health Authority. (2019). Better Health For All Interprofessional Communication What Is It Interprofessional.




DOI: http://dx.doi.org/10.26630/jkep.v16i1.2064

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

 

Jurnal Ilmiah Keperawatan Sai Betik  Politeknik Kesehatan Tanjung Karang:

ISSN Print 1907-0357 || ISSN Online 2655-2310
Jl. Soekarno-Hatta No. 1 Bandar Lampung Cq. Dewan Redaksi Jurnal Ilmiah Keperawatan Sai Betik Poltekkes Kemenkes Tanjungkarang. Telepon 0721-703580, email: jurnalkeperawatan@poltekkes-tjk.ac.id


View My Stats 

Anti Plagiarism & Grammar

    

Flag Counter
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.